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Telephone Sales – Succeed & Overcome

This training will enable delegates to plan and prepare for outbound sales calls, respond effectively to incoming calls and recognise sales opportunities, use a range of techniques to develop more & better quality business from existing customers. Overcome gatekeepers and obtain vital information, apply a structured outbound sales process to develop prospects, be able to review and adjust personal call performance.

This course covers:
– Introduction
– Communication
– The Buying Process
– Approach & Strategy
– Skills & Techniques

Our Guarantee of Excellence promises that customers will be reimbursed the cost of the training, or the same course can be attended again free of charge if you are not completely satisfied with the training received.

We offer unlimited post course support either by telephone or email following attendance on any one of our courses, providing the reassurance that is often required when mastering new technology.

All courses can be delivered onsite at client premises and can be tailored to meet specific needs.

Contact Hours



Cohort Minimum

Cohort Maximum

Number of Training Sessions

Cost per learner if part of a group (minimum cohort)

£1,990.00 (Onsite Client Premises, Flat Daily Rate. Minimum 1 Delegate, Maximum 10 Delegates#0

Price per Learner

(Minimum Cohort)



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