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Step Up – First Time Manager

This training investigates the role and responsibilities of a manager in today’s business environment and explores the skills needed to communicate effectively, focusing on time management, delegation and influencing strategies and the implementation of activities and the behaviours that create and develop effective teams.

This course covers:
– Role Assessment & Personal Development Planning
– Effective Communication
– Communication Styles
– Assertive Communication
– Managing Yourself
– Delegation
– Team Building
– Managing Your Team

Our Guarantee of Excellence promises that customers will be reimbursed the cost of the training, or the same course can be attended again free of charge if you are not completely satisfied with the training received.

We offer unlimited post course support either by telephone or email following attendance on any one of our courses, providing the reassurance that is often required when mastering new technology.

All courses can be delivered onsite at client premises and can be tailored to meet specific needs.

Contact Hours



Cohort Minimum

Cohort Maximum

Number of Training Sessions

Cost per learner if part of a group (minimum cohort)

£1990 (Onsite Client Premises, Flat Daily Rate. Minumin 1 Delegate, Maximum 10 Delegates)

Price per Learner

(Minimum Cohort)



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