We would love to hear your feedback! Click Here

From Friend to supervisor Establishing and Maintaining Authority

Overview
Often individuals are promoted as they are good workers and find themselves suddenly in charge of those who worked alongside them previously. The course is for anyone who finds themselves struggling to establish themselves as a team leader or supervisor.

Aim
Designed to provide you with the techniques and tactics to establish authority within the supervisory role whilst maintaining good relationships with those you manage, making it easier to clarify expectations and manage performance.

Content
By the end of the course, delegates will be able to:
Identify what the company/team/customer expects of the supervisor, and recognise the suitability of their current relationship with their staff members.
Deal with authority, responsibility, & being accountable.
Describe their current leadership style and be able to identify appropriate circumstances to adapt this to assert authority in the right way.
Know how to avoid claims of favoritism and being drawn into conflicts and inappropriate situations.
Understand the importance of clear goals for teams and individuals and how to set and communicate these.
Know how to approach €œdifficult€ conversations with staff in the right way to get results.

Contact Hours

Level

Provider

Cohort Minimum

Cohort Maximum

Number of Training Sessions

Price per learner (Group)

Price per Learner

(Minimum Cohort)

£220.00

Reviews

There are no reviews yet.

Be the first to review “From Friend to supervisor Establishing and Maintaining Authority”

Your email address will not be published. Required fields are marked *

two + eighteen =

Close Menu