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Friend to Supervisor – Open Programme

Designed to provide you with the techniques and tactics to establish authority within the supervisory role whilst maintaining good relationships with those you manage, making it easier to clarify expectations and manage performance.
Course programme in detail
¢ Identify what the company/team/customer expects of the supervisor, and recognise the suitability of their current relationship with their staff members.
¢ Deal with authority, responsibility, & being accountable.
¢ Describe their current leadership style and be able to identify appropriate circumstances to adapt this to assert authority in the right way.
¢ Know how to avoid claims of favouritism and being drawn into conflicts and inappropriate situations.
¢ Understand the importance of clear goals for teams and individuals and how to set and communicate these.
¢ Know how to approach ‘difficult’ conversations with staff in the right way to get results.

Who should attend
Anyone who finds themselves struggling to establish themselves as a team leader or supervisor, or where they find their authority is challenged by team members

For further information, please follow this link: https://www.emc-dnl.co.uk/developing-skills/leadership-and-management/management-team-leader-and-supervisory/friend-to-supervisor-establishing-authority/

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