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Customer Service for Customers with Disabilities

Course content
€¢ Overview
€¢ What’s in a word
€¢ Debunking the myths
€¢ How may I help you?
€¢ Our local tourism business
€¢ Accessible tourism
€¢ There are two different options for participating in the Customers with Disabilities programme:
Option 1 – Open Programmes
€¢ Individuals can attend an open Customers with Disabilities programme
Option 2 – In company Training
€¢ This programme can be customised to meet the specific needs of your business following a detailed a service & facilities needs assessment

Contact Hours

Level

Provider

Cohort Minimum

Cohort Maximum

Number of Training Sessions

Additional Study Hours
Price per learner (Group)

Price per Learner

(Minimum Cohort)

£150.00

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