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Cultivate Confidence – Be Assertive

This training is very practical and investigates how to recognise different behavioural styles and the benefits of using assertive techniques when communicating and negotiating with colleagues, management and customers. By the end of the course delegates will have participated in a number of practical activities applying the techniques covered during the course.

This course covers:
– Understanding Yourself
– Behavioural Styles
– Understanding Behaviour
– Preparing to Assert Yourself
– Assertive Techniques
– Assertion in Difficult Situations
– Adapting Your Approach

Contact Hours



Cohort Minimum

Cohort Maximum

Number of Training Sessions

Cost per learner if part of a group (minimum cohort)

£995.00 (Onsite Client Premises, Flat Daily Rate. Minimum 1 Delegate, Maximum 10 Delegates)

Price per Learner

(Minimum Cohort)



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