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Conflict Management

This engaging course uses work-based scenarios to examine and apply recognised models and theories to resolve conflict situations. You will have the opportunity to:
€¢ Carry out a root cause analysis
€¢ Practice viewing situations from multiple perspectives and differing viewpoints
€¢ Learn to provide ongoing support, prevent further conflict arising, and focus on solutions to successful and collaborative relationships that work towards common goals

Delivered on your premises, or in our training facilities on Sharrow Vale Road

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