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2 Day Leadership & Management Programme – Managing Yourself and Managing People

Day 1 – To manage themselves and leading others €¢ Self-assessment of skills to benchmark strengths in leadership and management and areas for development €¢ Administration of a psychometric profiling tool to identify behavioural preferences (energy, process of information, decision-making and approach to deadlines) to help them understand themselves better and how their behaviour may affect others €¢ Principles of leadership and management and how to €˜role model€™ behavior €¢ Identify preferred leadership style and when and how to adopt a range of leaderships styles (telling, selling, participating and delegating) to get the best out of people and the situation €¢ Managing people through periods of change (confusion, denial, anger, negotiating, depression, testing and acceptance) and how to implement change effectively €¢ Handling stress and pressure and resolving conflict €¢ Group exercise to practice new leadership and management skills learned Day 2 – To manage individual and team performance €¢ Development and presentation of team organogram to help discuss what is working well, challenges and how to encourage collaboration between departments €¢ Use the €˜GROW€™ Coaching Model to maximise impact of €œbuddying€, coaching sessions, one-to-one reviews and appraisals €¢ What motivates employees and how to create opportunities linking into what makes them tick €¢ Identify team development stages (Tuckman€™s Forming-Storming-Norming- Performing-Mourning Model) €¢ Practice of key skills to develop and nurture effective relationships (questioning, listening, feedback, communication, rapport-building, body language) €¢ Identify how to give positive and constructive feedback €¢ Discipline and grievance management €¢ Administration of 360-degree tool to gain feedback from colleagues on €˜open€™, €˜hidden€™ and €˜blind spots€™ €¢ Group exercise to practice new team working and interpersonal skills learned

Contact Hours

Level

Provider

Cohort Minimum

Cohort Maximum

Number of Training Sessions

Additional Study Hours
Price per learner (Group)

Price per Learner

(Minimum Cohort)

£450.00

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