These qualifications are for the development of the role and skill of managers. The qualifications aim to develop personal management capabilities, make effective use of information in decision-making, operations and the development of the skills in managing people.
This 2-day course looks at transactional and consultative sales approaches, the importance of listening and how to ask the right questions at the right stage of the sales process.
This is a realistic business simulation exercise in which competing teams are attempting to maximise their profits during the various cycles of the exercise. Delegates will learn a range of business skills including, finance, delegation, team working and team building, negotiation and time management
Effective Key Account Management plays a vital role in maximising the potential of those accounts with real growth potential and the number of these relationships that can be effectively managed by most organisations is limited . This course shows participants how to develop an effective KAM approach.