Sales and Marketing

For many businesses, when it comes to customers, this Coronavirus crisis has created a real lack of certainty, a lack of customers and a lack of money! The result is that many businesses have to take a different approach – a Dramatically and Demonstrably Different approach even, to the way they find, attract and keep the customers they want. Many of the ‘traditional’ ways of engaging with customers have to be reassessed and redeveloped and this online learning helps you develop your marketing, customer relationship and customer service skills to help you survive, and hopefully thrive in these turbulent times.