covid-19

Business Planning – dealing with the now, the future and beyond

This is challenging as the past is the poor guide to the future. It is really important in this moment to have clarity on where you are, where you need to be and what you need to do to get there. You don’t want to leave it to chance and the risk is, if you don’t think about it and have a plan, your competition will certainly will do.

The sessions are practical and interactive, with lots of opportunity on the day to reflect, discuss and contextualise how trainees will use what they’ve learned when back in the workplace. We can develop your staff in this focused, yet relaxed three-session course.

The session includes dealing with the now; planning for the short term; planning long term and beyond

The session includes virtual discussions; polls and breakout rooms; psychometric discussions and behavioural test; online handouts, personal action plans to record what you are going to do differently, online quiz to test how much you have learned; and further reading material for those who want to learn some more.

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Procurement Solutions

On completion of the procurement solutions training programme participants will:
• Have a thorough understanding of the regulations regarding tendering
• Understand the principles of organisational governance around tendering
• Be able to manage the process effectively in line with procurement strategy and regulations
• Understand the importance and roles of stakeholders throughout the process
• Be confident to take ownership of the tender process

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Business growth – bespoke marketing training

• Generate enquiries and sales opportunities from new customers/prospects
• Generate enquiries and sales opportunities from the existing customer database
• Increase brand awareness levels
• Build and maintain the prospects database
• Review and report ROI from the marketing activity
• Train the team on ways to target new areas close
• Train best practice for the customer journey
• Train the team on ways to target new areas close
• Train best practice for the customer journey

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Introduction to Export for Service Companies

The service sector continues to flourish in the UK, representing approximately 80% of the economy. Service industries such as finance, project management, installation and maintenance and customer service continue to grow. However, extensive advances in technological development, including the internet and cloud-based communication, have enabled information and related services to flow freely across country borders. It is not surprising, therefore, that the export of services is a growing trend in global markets. In the UK, services account for almost 45% of exports. Is your company exploring export for the first time, or perhaps increasing export activity as part of a wider business strategy? There are many positive benefits from selling to international markets €“however there are some essential things you need to understand about the export process in order to do this both profitably and successfully. This interactive course explores the key considerations for selling services into international markets.

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covid-19

Maintain, Manage And Maximise Your Customer Relationships!

For many businesses, when it comes to customers, this Coronavirus crisis has created a real lack of certainty, a lack of customers and a lack of money! The result is that many businesses have to take a different approach – a Dramatically and Demonstrably Different approach even, to the way they find, attract and keep the customers they want. Many of the ‘traditional’ ways of engaging with customers have to be reassessed and redeveloped and this online learning helps you develop your marketing, customer relationship and customer service skills to help you survive, and hopefully thrive in these turbulent times.

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Boost – Successful Selling Online

Looking to set up an online shop? We explore your options & the tactics to get the best from selling online; best practice examples for listing your products & how customers can find you online.

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