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covid-19

Maintain, Manage And Maximise Your Customer Relationships!

For many businesses, when it comes to customers, this Coronavirus crisis has created a real lack of certainty, a lack of customers and a lack of money! The result is that many businesses have to take a different approach – a Dramatically and Demonstrably Different approach even, to the way they find, attract and keep the customers they want. Many of the ‘traditional’ ways of engaging with customers have to be reassessed and redeveloped and this online learning helps you develop your marketing, customer relationship and customer service skills to help you survive, and hopefully thrive in these turbulent times.

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covid-19

Managing through a Crisis

A 2-hour remote workshop that will give you a strategy and plan for managing your business through the Corvid-19 crisis.

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Online

Art of the Possible: Data Driven Mobilisation

Organisations increasingly understand that future success will depend largely on their ability to use data and analytics to drive more informed decision making. As such, there is a clamour for organisations to become “data-driven”, resulting in a rise in the number of initiatives focused on proactive data strategy, creating analytic teams and transforming business culture. However, the data-driven world is shrouded in complex phraseology, where terms such as Machine Learning, Big Data, Data Science and Artificial Intelligence are touted as the silver bullets to transform organisations. Against this backdrop, it can be difficult for organisations to access clear, impartial advice from experts in the field.
Datatrainer and Mango, in collaboration with their customers, have designed a workshop for organisations wanting to cut through the hype and understand pragmatic approaches to becoming data-driven. The Data Driven Mobilisation Workshop provides an overview of data-driven initiatives based on 18 years of experience in the field.

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covid-19

Get Yourself On A Route To Profitability

Often, in uncertain times like this these caused by the Coronavirus, the focus immediately turns to cost cutting, cutbacks and saving money, and clearly that can be a good, and often necessary step. However there are lots of other ways to improve the profitability of a business and this programme helps you do that. It helps you proactively and systematically review your current operations and identify and explore all the opportunities to maximise your profitability, now… and for the future.

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CMBD

Leadership skills

One day workshop on effective leadership and its role in organisational and business success

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covid-19

Employee Virtual Toolkit

People are the most important resource in any business and so if we can improve our people, we can improve the business. The “Employee Virtual Toolkit” is aimed to help businesses to engage, motivate and support your employees to deal with the now (which is very different to what we have previously been used to), and prepare for the future and beyond. The training will support those still at work, those working from home and those that have been furloughed and help them prepare to return to work.

The sessions are practical and interactive, with lots of opportunity on the day to reflect, discuss and contextualise how trainees will use this new learning back in the workplace. We can develop your staff in this focused, yet relaxed four -session course.

The session includes virtual discussions; polls and breakout rooms; psychometric discussions and behavioural test; online handouts, personal action plans to record what you are going to do differently, online quiz to test how much you have learned; and further reading material for those who want to learn some more.

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3D Leadership

To stimulate, challenge, and motivate a selected cohort of directors and leaders from a cross-sector of high growth business in the Sheffield City Region by developing strategic skills in a directed learning environment and with peers To enhance growth mindsets and develop individual leadership potential via challenging learning interventions, strategic projects, stimulating visits, and speaker inputs

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Introduction to Strategic Marketing

A major challenge for many businesses today is applying a strategic approach to their marketing plans.  Often SME’s will have limited resources or access to highly-qualified and experienced marketing directors and are continually searching for competitive advantages, niche opportunities and how to navigate the ever-changing marketplace.  This one-day course provides marketing and senior business professionals an overview of how to implement Strategic Marketing practices into your business to achieve growth targets.

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