Team Leader & Aspiring Team Leaders

Session 1 Managing yourself

The session includes:
Administration of a Myers Briggs Type Indicator (MBTI) psychometric profiling tool to identify behavioural preferences (energy, process of information, decision-making and approach to deadlines) to help them understand themselves better, their contribution to the management team / organisation; seeing the world from others” perspective; how to manage people of different behavior preferences; and how their behaviour may affect others
Discussion of characteristics of a Team Leader and how to “role model” the right behaviours
Identify preferred managerial style and when and how to adopt a range of styles (telling, selling, participating and delegating) to get the best out of people and leadership situations
Dealing with periods of change (confusion, denial, anger, negotiating, depression, testing and acceptance) and how to implement change effectively

Session 2 – Managing teams and developing effective relationships

The session includes:
An audit of your team to identify strengths and areas for development
Developing others €“ having difficult conversations, “constructive honesty” feedback, motivation, building rapport, objective setting, questioning and listening.
How to use the GROW coaching model to maximise impact of personal development reviews, coaching sessions and ad hoc one-to-ones
Administration of 360º tool to gain feedback from colleagues on “open”, “hidden” and “blind spots”
Group exercise to practice new team working and interpersonal skills learned

Session 3  Managing time
l. The session includes:
Setting SMART goals
Techniques for managing and controlling your workday (Time Thieves, Time Logs, Planning, Prioritising, Consolidating tasks, Multi-tasking and Procrastination)
Benefits and how to delegate (who to, what, when and how)
Identify a range of problem solving and decision-making techniques

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