SME Leadership Development Programme

The programme is designed for new or experienced managers and leaders who have the responsibility for leading a team. The programme can support cross-functional teams working to implement change whilst developing organisational learning. Participants can include people from all business functions; Operations, Logistics, Purchasing, Sales, Technical, Customer Service, Finance and Human Resources.

The programme consists of seven one day modules delivered over a fourteen-week period. The first module is held at a convenient location, with the remaining modules being held at learners businesses (subject to room size and availability). The outline content for each of the modules is shown below –

Module 1 Launch – Programme launch, organisational health & safety requirements, MBTI (Myers-Briggs Type Indicator)

Module 2 Leadership – Mission, vision & policy deployment, leadership styles, learning styles, team readiness and team working

Module 3 Human Resources – Performance management, people development, discipline and grievance

Module 4 Change Management – Change curve, managing conflict, motivation, delegation and effective communication

Module 5 Performance Management – Establishing key measures, data collection and analysis, visual management and skills matrix

Module 6 Quality Assurance – Quality management principles, risk-based thinking, process risk management, planning of change, operational planning and control.

Module 7 Lean – PDCA, 5S, 7 waste, standard work and activity planning

Learners would then have 0.5 days support in their own business on a 1:1 basis to identify and scope a suitable improvement project. This project would be completed over a six week period and the results and learning points presented back to the group at a certification day.

You will be asked to complete a pre-course questionnaire that will enable us to review your current role and previous experience together with your expectations from the programme.


Cohort Minimum

Cohort Maximum

Number of Training Sessions

Price per learner

(Minimum Cohort)



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