Operative Training

• Administration of a Myers Briggs Type Indicator (MBTI) psychometric profiling tool to identify behavioral preferences (energy, process of information, decision-making and approach to deadlines) to help them understand themselves better, their contribution to their teams; seeing the world from others’ perspective; how to work with people of different behavior preferences; and how their behavior may affect others

• Administration of 360º tool to gain feedback from colleagues on ‘open’, ‘hidden’ and ‘blind spots’

• Understand the role of a team leader and how can they support their Manager and contribute to a high performing team

• Understand the vision, mission and business values and what are the expected behaviors

• How to adopt various techniques and tools that will help them improve confidence and resilience when dealing with difficult situations and setbacks.

• Dealing with change (confusion, denial, anger, negotiating, depression, testing and acceptance) and how to implement change effectively

• Key skills practice to develop effective working relationships – communication, body language, questioning, listening, building rapport, feedback

• Techniques for managing and controlling your workday (Time Thieves, Time Logs, Planning, Prioritising, Consolidating tasks, Multi-tasking and Procrastination)

• What is innovation, how to foster innovative thinking and how to have the confidence to present new ideas and ways of doing things better, faster and cheaper

• Practice a range of problem solving and decision-making techniques

• Group exercise to practice new leadership, team working and interpersonal skills learned

Contact Hours

Level

Cohort Minimum

Cohort Maximum

Number of Training Sessions

Additional Study Hours

Price per learner (Group)

Price per learner

(Minimum Cohort)

£400.00

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