Operative Training

• Administration of a Myers Briggs Type Indicator (MBTI) psychometric profiling tool to identify behavioral preferences (energy, process of information, decision-making and approach to deadlines) to help them understand themselves better, their contribution to their teams; seeing the world from others’ perspective; how to work with people of different behavior preferences; and how their behavior may affect others

• Administration of 360º tool to gain feedback from colleagues on ‘open’, ‘hidden’ and ‘blind spots’

• Understand the role of a team leader and how can they support their Manager and contribute to a high performing team

• Understand the vision, mission and business values and what are the expected behaviors

• How to adopt various techniques and tools that will help them improve confidence and resilience when dealing with difficult situations and setbacks.

• Dealing with change (confusion, denial, anger, negotiating, depression, testing and acceptance) and how to implement change effectively

• Key skills practice to develop effective working relationships – communication, body language, questioning, listening, building rapport, feedback

• Techniques for managing and controlling your workday (Time Thieves, Time Logs, Planning, Prioritising, Consolidating tasks, Multi-tasking and Procrastination)

• What is innovation, how to foster innovative thinking and how to have the confidence to present new ideas and ways of doing things better, faster and cheaper

• Practice a range of problem solving and decision-making techniques

• Group exercise to practice new leadership, team working and interpersonal skills learned

Contact Hours

Level

Cohort Minimum

Cohort Maximum

Number of Training Sessions

Additional Study Hours

Price per learner (Group)

Price per Learner

(Minimum Cohort)

£400.00

BSA Training's Offer

Led by Bobby Singh since 2011, BSA Training is passionate about people development.  We believe employees are the most important resources in any business and so: “Improve your people.  Improve your business”BSA Training virtual training and development sessions are a new, innovative, user friendly and interactive way of learning. We are focusing on the things that are so important right now, such as: Managing yourself and developing resilience;Leading and motivating your staff remotely;Employee engagement, motivation and morale;Working from home and managing how you use your time;Managing customer relationships remotely and winning new business; Business development – developing new product;Business planning – dealing with the now, the future and beyond 

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