Microsoft Outlook: Intro| Adv

COURSE REQUIREMENTS

No previous experience of Microsoft Outlook is required however the delegate should have knowledge in basic computer skills i.e. how to use a mouse and keyboard.

COURSE CONTENT INTRODUCTION:

  • What Is Outlook? (Email / Electronic Personal Organiser / Menus / Navigation / Toolbars / Views)
  • Guidelines & Etiquette (SPAM / Uppercase)
  • Responding to Emails (Sorting / Reading / Reply / Reply to All / Forward)
  • Sending Emails (To / Cc / BCC / Subject / Body / Importance)
  • Message Management (Deleting / Folders)
  • Attachments (Saving / Inserting / Difference with Reply & Forward)
  • Printing (Simple / Without Address List)
  • Proofing Tools (Checking Spelling & Grammar / Thesaurus)
  • Deleted Items (Emptying / Restoring)
  • Working with Contacts (Creating / Editing / Deleting)
  •  Working with Calendar Appointments (Creating / Editing / Deleting)
  • Working with Tasks (Creating / Editing / Deleting)
  • Basic Searching & Outlook Today (Viewing)
  • Problem Solving Workshops
  • Question and Answers

COURSE CONTENT ADVANCED:

  • Customising Screen Layout (Views / Sorting / Grouping / Field Headings)
  • Advanced Email Options (Sensitivity / Read-Delivery Receipt / Delay / Recall)
  • Mail Signatures (Creating / Editing / Deleting)
  • Out Of Office Assistant (Setting Up / Turning On / Turning Off)
  • Advanced Message Management (Rules / Colouring / Archiving)
  • Calendar (Customisation / Public Holidays / Scheduling Meetings / Recurring Appointments)
  • Tasks (Customisation / Assigning / Recurring)
  • Contacts (Distribution Lists / Forwarding / Search Order)
  • Sharing Folders (Inbox / Calendar / Contacts / Tasks)
  • Public Folders (Messages / Calendars / Contacts / Tasks)
  • Importing / Exporting (Calendars / Contacts / Tasks)
  • Advanced options (Changing Outlook Preferences)
  • Categories (Using / Editing / Adding / Removing)
  • Advanced Searches (Defining Fields / Setting Criteria)
  • Problem Solving Workshops
  • Question and Answers
Delivery

Cohort Minimum

Cohort Maximum

Number of Training Sessions

Contact Hours

Price per learner 1 to 1

120

Price per learner

(Minimum Cohort)

£595.00

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