Manufacturing Supervisor Management Programme

Session 1 Managing and understanding yourself
The session includes:
Self-assessment of skills to benchmark strengths in leadership and management and areas for development
Administration of a Myers Briggs Type Indicator (MBTI) psychometric profiling tool to identify behavioural preferences (energy, process of information, decision-making and approach to deadlines) to help them understand themselves better, their contribution to the management team / organisation; seeing the world from others” perspective; how to manage people of different behavior preferences; and how their behaviour may affect others
Discussion of characteristics of a Supervisor and how to “role model” the right behaviours
Identify preferred leadership style and when and how to adopt a range of leaderships styles (telling, selling, participating and delegating) to get the best out of people and leadership situations
Managing people through periods of change (confusion, denial, anger, negotiating, depression, testing and acceptance) and how to implement change effectively

Session 2 – Managing teams and developing effective relationships
. The session includes:
An audit of your team to identify strengths and areas for development
Development and presentation of team organogram to help discuss what is working well, challenges and how to encourage collaboration between departments
Key skills practise to performance manage having difficult conversations, “constructive honesty” feedback, motivation, building rapport, objective setting, questioning and listening.
How to use the GROW coaching model to maximise impact of personal development reviews, coaching sessions and ad hoc one-to-ones
Personal Development Reviews – what are the benefits; how to prepare and manage the meeting; how to motivate; discipline and grievance management; and how to set objectives and plan future development
Administration of 360º tool to gain feedback from colleagues on “open”, “hidden” and “blind spots”
Group exercise to practice new team working and interpersonal skills learned

Session 3 Managing key tasks
Most of us find that we never have enough time. Increasingly we are asked to do a lot more with the same or even fewer resources, so we need to find ways to work smarter and not harder to ensure our key tasks get done and get done well. The session includes:
Setting SMART goals
Techniques for managing and controlling your workday (Time Thieves, Time Logs, Planning, Prioritising, Consolidating tasks, Multi-tasking and Procrastination)
Benefits and how to delegate (who to, what, when and how)
Identify a range of problem solving and decision-making techniques

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