Whilst a number of components in this training course are standard, others, including business related assignments for the cohort will be a bespoke with content informed by discussion and competency analysis of the participant group within the business.

Content is aimed at achieving business benefit and impact by assisting the business to develop the skills and knowledge to reinforce the benefits of moving to the new ISO9001:2015 standard, maintaining credibility with its customer base and gaining further benefit from the increasing Business planning and Continuous Improvement component of the newly revised Standard.

Content will include:

ISO 9001:2015 – Identifying the Requirements

How to use the requirements of ISO 9001:2015 to benefit the business
How to use gap analysis tools and templates to sense check your current business management system
Identify key changes required for ISO 9001:2015
Identify the new requirements for documented information

ISO 9001:2015 Implementation

Understand what needs to be revised in your current systems
Appreciate the significance of organizational context and adopting a risk-based approach
Applying risk-based thinking, leadership and process management
Approaches to implement the requirements of ISO 9001:2015
Understanding Certification arrangements
Creating individual action plans to prepare for implementation of the required changes

ISO 9001:2015 Internal Auditor Skills

The application of risk-based thinking, leadership and process management
Skills to prepare, conduct and develop the required skills for an ISO 9001:2015 audit
Learn how to set objectives for, plan and perform a quality standards audit
Understand the implications of employee behaviour on quality management audits
Gain the ability to confidently report findings and take corrective action.

Maximize ISO 9001 Performance

Addressing non-conformities as a process improvement tool
Identifying changes that bring sustainable business benefits
How to engage top management and build confidence in quality

Further content will also be included and delivered progressively using feedback from the learners, and their developing understanding.

This will include specific assignments drawn from, and adding benefit to their organisation and further one-to-one learning content informed by any knowledge gaps or weaknesses in knowledge of any individuals in the cohort.

While this is the standard course length, training can be scaled up/down bespoke to employer needed in terms of length & number of employees trained.