First Line Managers Development Programme – Open Course

The course is designed in a modular format for those who are, or aspire to be managers of others. The course is focused on the key topics needed to be effective and efficient within a first line manager role where decisions made often have implications on others including those in other departments and upon internal and external customers and partner organisations.

This is a five day modular programme covering the following topic headings
Leadership in focus. How brightly do you shine?
Managing during times of change
Effective Problem Solving how to highlight and overcome blockers to efficiency and effectiveness
Communications and getting the best from others
Managing team and individual performance

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