F11 – ISO 9001:2015 implementation – Bespoke Foundation
Whilst a number of components in this training course are standard, others, including business related assignments for the cohort will be a bespoke with content informed by discussion and competency analysis of the participant group within the business.
Content is aimed at achieving business benefit and impact by assisting the business to develop the skills and knowledge to reinforce the benefits of moving to the new ISO9001:2015 standard, maintaining credibility with its customer base and gaining further benefit from the increasing Business planning and Continuous Improvement component of the newly revised Standard.
Content will include:
• ISO 9001:2015 – Identifying the requirements
How to use the requirements of ISO 9001:2015 to benefit the business
How to use gap analysis tools and templates to sense check your current business management system
Identify key changes required for ISO 9001:2015
Identify the new requirements for documented information
• ISO 9001:2015 Implementation
Understand what needs to be revised in your current systems
Appreciate the significance of organizational context and adopting a risk-based approach
Applying risk-based thinking, leadership and process management
Approaches to implement the requirements of ISO 9001:2015
Understanding Certification arrangements
Creating individual action plans to prepare for implementation of the required changes
• ISO 9001:2015 Internal Auditor Skills
The application of risk-based thinking, leadership and process management
Skills to prepare, conduct and develop the required skills for an ISO 9001:2015 audit
Learn how to set objectives for, plan and perform a quality standards audit
Understand the implications of employee behaviour on quality management audits
Gain the ability to confidently report findings and take corrective action.
• Maximize ISO 9001 performance
Addressing non-conformities as a process improvement tool
Identifying changes that bring sustainable business benefits
How to engage top management and build confidence in quality
Further content will also be included and delivered progressively using feedback from the learners, and their developing understanding. This will include specific assignments drawn from, and adding benefit to their organisation and further one-to-one learning content informed by any knowledge gaps or weaknesses in knowledge of any individuals in the cohort.
The training will be delivered to a cohort of individuals on the business premises.
The support will be specifically tailored to the business but also, by virtue of individual participant assessment to the individuals within the group and will also contain elements of one to one support to respond to individual’s skills gaps.
The support will thus be delivered both in group format but will be augmented by one to one sessions tailored to cover specific individual competency gaps
The training content will be bespoke and specific to this organisation’s requirements.
An integral part of the training and skills development will be one of ‘experiential learning’ by virtue of real, in the business project based activity.
The delivery will be over an approximate one month period, with specific dates and phasing by agreement with the company and the participants.
The delivery activity will comprise of 3 days course delivery giving a total of 21 guided learning hours for each delegate
The business will benefit by having the internal skills knowledge and competencies to transition to implement the new ISO 9001:2015 Standard.
This will help them maintain their credibility and relationships with customers.
Furthermore, the new standard aims to place emphasis on business development strategy, use of Certification as a strategy and continuous improvement tool and through the setting of objectives and targets business growth and improved effectiveness, hence profitability.
In addition to the overall business benefits this support will be the increased knowledge, skills, and capability of individuals in relation to the core capabilities that their respective roles require to help drive growth and change in the business.
All will benefit from the training by the broadening of their competencies with skills which are transferrable and additional to their existing competency set.
Another benefit to the individuals will be an increased level of confidence in fulfilling their working roles, hence increased job satisfaction.