First-line managers operate their departments. They assign tasks, manage work flow, monitor the quality of work, deal with employee problems, and keep the middle and executive managers informed of problems and successes at ground level in the company.
A five x one day modular programme which leads to a nationally recognised qualification for individuals who wish to become more effective at coaching. Held at Challenge Training & Conference centre in Nottingham

Challenge Consulting

This is a series of individual modules and workshops that can be selected to meet specific needs within an organisation.

Andy Hanselman

Help develop Senior Managers to manage themselves, teams and tasks to lead the business and for succession planning
The training aims to develop individuals understanding of the 8 management principles underpinning the ISO systems, and the necessary steps to build an overall system using a systems approach and also to give delegates an understanding of why Management Systems are important.