Managing difficult conversations with staff remotely

“we can’t get together, but I must deal with this….”
Many managers and leaders tell us that the thing they dread most is having those “difficult” conversations with staff and is made even more challenging when social distancing or location makes a face to face meeting or discussion impractical.
Whether it is down to requirements of the business to change working patterns; a performance management issue or other challenging discussion, those conversation still need to take place, albeit online, and it is essential that managers feel equipped to approach these in the right way.

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Managing Staff Remotely

“Out of sight but definitely not out of mind..”
Many organisations have embraced remote working for years recognising its contribution to productivity, staff morale, loyalty and creativity – as well as being kind to the environment.
With the advent of Covid-19 and social distancing, the ability to manage individuals and teams remotely has become even more critical with a need to keep staff engaged and informed whilst accepting traditional methods are no longer available to us through face to face means.

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Facilitating Online Meetings

“How do we get the best from online meetings?”
Online meetings are nothing new – many organisations have conducted these for years recognising their contribution to productivity, staff morale, loyalty and creativity – as well as the added benefits of being kinder to the environment through avoiding the need for unnecessary travel.

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Keeping your Employees Engaged and Ready to Return to Work

There are a very large number of furloughed employees and people who are working from home who are going to feel varying degrees of disengagement with their work or the business. Re-engaging our employees is going to be the next major challenge that we need to address to get things moving again.
Thankfully employee engagement is very well researched and understood, so there are a few fundamental steps which you need to make in order to make employee engagement work for you. This webinar will cover the 6 main steps and how you apply them to keep your employees engaged, or re-engage those who aren’t

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Selling Solutions

The big question clients are asking is why!
Why would I buy this product or idea and why should I buy from you?
The challenge then is getting sufficient understanding of the client and their problems to allow you to justify your solution. The Selling Solutions training session will give you a reliable approach and some semi-structured questions to develop your customer proposal and make it stand out from the others, so the customer understands why they should buy you and your solution.

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Project Management Overview

Managing a project doesn’t have to be complicated, in fact we handle simple projects every day without really thinking about the steps we’re taking to do so.
This training session will give you a little structure and some hints and tips to make your projects go smoothly
You are probably already involved in projects and applying some of the habits we’ll be talking about, so you will experience an increase in your confidence to put more projects into practice and get better project outcomes.

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Online Director Development Programme

The Director Development Programme was designed to support directors and senior managers within businesses to support and grow their business or the department they lead.
The objective is to equip you as a director or senior manager with the skills and confidence you need to drive your business forward and achieve your objectives.
This programme has been recently adapted to facilitate the sessions in half-days so can be delivered using an on-line portal one module at a time, or face-to-face two modules at a time. The programme has been up-dated and re-structured to include new material and a revised format.

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Business Leadership Academy

Maximise your potential to deliver business resilience and growth

The Business Leadership Academy has been designed specifically for senior managers in SMEs. It’s delivered by BHP’s Consulting team, who’ve all run and grown successful businesses themselves, through good times and bad. We’ve shaped the programme to give you access to the insights, experience and tools we wish we’d had when we were growing our businesses. It helps senior managers to;

– Build resilience and agility, and that of their teams
– Navigate change, overcome challenges and break down barriers to growth
– Understand the key building blocks of business success
– Deliver sustainability, be able to adapt and pivot products and target markets
– Develop their own leadership and management capabilities
– Maximise productivity, employee motivation and engagement
– Increase shareholder value
– Develop a growth mindset to deliver increased performance, revenue and profit.

We share best practice and the latest thinking, combined with first-hand, lived experience. The result is a programme that 100% of people who’ve been through it said they would recommend to other managers.

For more information call Rachel Hannan on 07778 840724 or look at the brochure on our website

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Effective Team Leader

This two-day course includes all core areas of good practice when managing staff including motivation, personal organisation and planning, leadership, and giving and receiving feedback.

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Online Managers Development Programme

The programme is focused on the key topics needed to be effective and efficient within a management role. These include setting and monitoring objectives, coaching skills for managers, identifying opportunities for improvement and how to plan and implement change within the organisation.

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