Accessibility Statement

Accessibility Statement

We’re committed to making our websites accessible so they can be used by as many people as possible.

This accessibility statement applies to the entire website.

This website is run by the Skills Bank team. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in up to 300% without the text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
  • We’ve also made the website text as simple as possible to understand.

Search AbilityNet for guides to make your device easier to use.

Feedback and contact information

 If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

 We’ll consider your request and get back to you within 14 days.

Reporting accessibility problems with our websites

If you find any problems that are not listed on this page or if you think we’re not meeting the accessibility requirements, email us at to report this.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response, contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

Technical information about the accessibility of our websites 

We’re committed to making our websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The Skills Bank website meets WGAC 2.2 AA standard as a minimum in all areas, apart from those listed under ‘Non-accessible content’.

Non-accessible content

The content listed below is non-accessible, for the following reasons:

  • Some images may contain embedded text not visible to screen reader software.
  • Videos and images may have missing captions or text alternatives.
  • Some pages have instances of low colour contrast. This is resolved by using the accessibility toolbar built into the website.
  • Some decorative images throughout the site lack alternative text.
  • Some form fields are missing form labels.
  • Some visual focus indicators have been removed on-hover to prevent low colour contrast.
  • Some Elementor widget icons have empty links.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

We will endeavour to ensure any new PDFs, HTML or alternative file format documents we publish will meet the accessibility standards and best practice.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 17/04/2024. It was last reviewed on 17/04/24.
This website was last tested on 17/04/2024. The test was carried out by Midlands Online.

We regularly test our websites for compliance with the Web Content Accessibility Guidelines V2.2 level A and level AA using a range of automated tools which check each page against standard accessibility issues.